Deadline

All used parts are imported via foreign supplier (Kprepublic), on average, from 20 to 30 days of delivery to our assembly line. Shipping is done within 3 business days after the end of the assembly. We offer two shipping options:

Sedex: Deliveries through the service are carried out in 2 - 6 business days.

PAC: Deliveries via the service are made in 6 - 14 business days.

We are a family owned and operated business.

Exchange and Return Policy

Monkeyboard's commitment is to deliver the ideal keyboard for your total satisfaction, in view of a partnership of respect and trust, we created the Exchange and Return Policy, based on the Consumer Protection Code. According to article 49 of the Consumer Protection Code, in purchases made outside the commercial establishment, the consumer has up to 7 (seven) calendar days to exchange or give up the product.

To make the exchange, it is necessary to contact Monkeyboard specifying the reason for the exchange and a product resale agreement for another customer (prescribed in the next sale as "used"). You can contact us by email ( contato.monkeyboard@gmail.com ). Products returned without prior notice will be returned to the customer.

The product must not necessarily show signs of damage or of external or internal modifications of the product.

If the above requirements are not met, Monkeyboard will not be obliged to accept the exchange. In this case, the product will be returned to the delivery address, accompanied by a report on the problem found and the entire exchange process will be canceled.

We are a family owned and operated business.

privacy policy

The financial information of our customers will be kept in our database in complete secrecy and will only be used to finalize your purchase and help us to better serve you. During the purchase operation, your credit card number is encrypted (Wix Systems) and cannot be stored in a file or directed to any other use.

The entire credit card purchase process is done directly by the Wix Payments broker. Information such as the Individual Taxpayer Register is stored for possible legal issues and an anti-fraud system.